MOUNT ONYX and the UNIVERSITY of Vienna present the new „COUNTRY REPORTS“ about online insurance. The only SWOT analysis of all countries in comparison with Europe: the strengths, weaknesses, opportunities and threats across all relevant business functions.
The country studies and all figures are the result of the most comprehensive on-going full quantitative survey in 31 countries with nearly 300 online / direct channels of insurers across relevant success criteria for products, price / profit, promotion, sales and service.
New Benchmark Europe
Europe´s industry standards and best practices provide optimal benchmarks for country analysis and comparisons.
Considered as a whole, all online channels in Europe make the current industry standard for online insurance. The currently offered solutions were preceded by hundreds of analyses of customer expectations and technical implementation options, in order to meet as many needs of Internet-savvy customers as possible.
Where do the countries and one´s own company stand in an international comparison?
Currently, more than 300 online channels of insurers in Europe are doing business.
All COUNTRY REPORTS include:
- “PART I: EUROPE”: Europe´s megatrends, markets, key success factors and benchmarks (current industry standards and best practices).
- “PART II: COUNTRY”: All players and the best channels, the SWOT analysis (strengths, weaknesses, growth opportunities, threats), trends and outlook.
The results show large differences between countries. For example sales competence of online channels and the key performance indicator (KPI) „up & cross selling“: on a scale from 0 to 100% performance level, the differences between countries are up to 61.1%.
Throughout Europe, for example, 7 „up selling tools“ are currently used, such as claims assistance, an additional risk cover expansion, a quantity discount or premium protection.
Europe´s industry standard on average is currently at a level of 2.2 offered tools, Europe´s best practice (top 3 channels) is 5.0. In total, UK is in the leading group, in some countries, however, “up selling” is not an issue so far.
How to optimize the online strategies and business success
The „Europe and country glasses“ enables new concrete guidelines and figures for the top management and their teams and for successful plannings and strategies across all major business functions in the countries:
- How to easily and quickly optimize the strategies.
- How to accelerate business growth and to build the highest competitive advantages.
- How to meet the current industry standards and to avoid competitive disadvantages.
Study details and orders
Country Reports can be ordered for single countries, for a region or for total Europe, starting from 980 EUR. Reports are available for the following countries and regions:
- WESTERN EUROPE:
Germany, Austria, Switzerland, France, Netherlands, Belgium/ Luxembourg.
- NORTHERN EUROPE:
UK, Ireland, Scandinavia (from Denmark to Finland).
- SOUTHERN EUROPE:
Italy, Spain/ Portugal, „South East“ (from Slovenia to Turkey).
- EASTERN EUROPE
Poland, Czech Republic/ Slovakia, Hungary, Baltics, Russia/ Ukraine.
Single Country Reports include 170 pages of contents and 70 illustrations in total, in a clear and easy-to-understand English.
The brochure with the table of contents and the order sheet for download:
In addition, the study “Online Insurance Europe: BEST PRACTICES/ TRENDS/ TO-DOS” provides over 100 best practices, 250 future trends in Europe and new practical success guidelines of WHAT TO DO for 2,780 EUR.
All available studies, details and orders at www.mountonyx.com/europe-studies.